The Problem

Over 35 Years of Experience Identifying Loss in Water, Wastewater, Stormwater, and Solid Waste Utilities

The Problem: Unaccounted-for Service

The Need: Accountability

Each year, millions of dollars are lost by utilities because of unbilled and/or misbilled utility services. The problem is the need for accountability. The appropriate fees should be collected for all services rendered to ensure the operational health of the utility. Rate discrepancies, account coding errors, bypassed or malfunctioning meters, and unknown sewer and water connections are just some of the reasons why misbilling occurs in water utility systems. WCA identifies the problem at no risk to you.

Who We Are

Water Company of America (WCA) has the personnel, software, and expertise to inspect municipal systems of all sizes for revenue losses. With over 35 years of experience, we have helped dozens of municipal systems find millions of dollars in revenue. We are a unique team of qualified, experienced, and accomplished advisors with a goal to recover lost revenue, all at no risk to you.

What We Do

Each year, millions of dollars are lost by utilities because of unbilled and/or misbilled utility services. Water Company of America will assist the city staff in its efforts to ensure that all the services delivered to its customers are fairly and accurately metered and billed. The appropriate fees should be collected for all services rendered to ensure the operational health of the utility. Through data analytics, field work, and documentation, we work to examine the utility billing system for accuracy in metering, billing, and collection to find lost revenue.

How It Works

The program is performance fee based. We work strictly for a share of recovered revenues. It is a win-win-win situation for the utility, for WCA, and for your customers. WCA helps to ensure that the customers using the services are the ones paying for those services.

The Program

Water Company of America, through consultation with department staff, will examine the utility billing system and the distribution and collection systems in the field for accuracy in metering, billing, and collection. Our comprehensive review allows us to find unbilled and misbilled water for the city to increase revenue. WCA leverages advanced techniques, methodologies, and invaluable experience to identify any discrepancies.

Our Software Solutions

Water Company of America coordinates the exchange of raw, unjoined customer account information for study and analysis. This is accomplished via download, in whatever manner is most advantageous to the City Information Technology Department. Our proprietary software allows us to uncover unusual billing information that will lead to further investigations to determine if the water is being misbilled.

Learn More

If you are interested in our products and services please reach out today or let us know and we will contact you.

Water Company of America

Have Questions? Let Us Know!

If you are interested in our products and services, please reach out today, or let us know, and we will contact you.