ISI Water Company is the originator of a unique performance-based service designed to identify and correct unbilled utility service for governmental agencies and therefore capture increased revenue.
Frequently Asked Questions
Who is Water Company of America, what services do we offer, and how does our billing work? Learn the answers to these frequently asked questions, and more.
Performance-based contracts, recognized technical expertise, and immediately increased revenue are just some of the numerous benefits that WCA offers.
Since 1989, Water Company of America (WCA) has specialized in locating, assessing and correcting problem conditions in the field related to water metering, wastewater collection and stormwater; as well as utility billing database discrepancies, thereby increasing utility revenues.
Water Company of America, through consultation with Department staff, will examine the utility billing system and the distribution and collection systems in the field for accuracy in metering, billing and collection.
Water Company of America coordinates the exchange of raw, unjoined customer account information for study and analysis. This is accomplished via download, in whatever manner is most advantageous to the City Information Technology Department.
Unaccounted-for service is unavoidable in the operation of any water, wastewater or stormwater system; it results from a number of factors which are grouped in two categories; real loss, such as leaks and apparent loss, such as meter inaccuracy, billing errors, unlisted connections and other factors. WCA targets the apparent loss.