Mismatched Meter Sizes
In this video case study Contact Manager, Gus Badnell discusses the importance of running queries within the Waters Software. In this particular case in Florida, large water meters were paired against medium-sized sewer meters. This led to the discovery that the county authority was only charged the base charge instead of the correct amount for the actual meter size; this means that they were billed correctly for water but incorrectly for sewer.
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